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Basic Functions of Management



Management operates through various functions, often classified as planning, organizing, staffing, leading/directing, controlling/monitoring and motivation.

  • Planning: Deciding what needs to happen in the future (today, next week, next month, next year, over the next five years, etc.) and generating plans for action.
  • Organizing: (Implementation)pattern of relationships among workers, making optimum use of the resources required to enable the successful carrying out of plans.
  • Staffing: Job analysis, recruitment and hiring for appropriate jobs.
  • Leading/directing: Determining what must be done in a situation and getting people to do it.
  • Controlling/monitoring: Checking progress against plans.
  • Motivation: Motivation is also a kind of basic function of management, because without motivation, employees cannot work effectively. If motivation does not take place in an organization, then employees may not contribute to the other functions (which are usually set by top-level management).
  • Communicating: is giving, receiving, or exchange information.
  • Creating: ability to produce original Idea,thought through the use of imagination

Implementation of policies and strategies


  • All policies and strategies must be discussed with all managerial personnel and staff.
  • Managers must understand where and how they can implement their policies and strategies.
  • A plan of action must be devised for each department.
  • Policies and strategies must be reviewed regularly.
  • Contingency plans must be devised in case the environment changes.
  • Top-level managers should carry out regular progress assessments.
  • The business requires team spirit and a good environment.
  • The missions, objectives, strengths and weaknesses of each department must be analysed to determine their roles in achieving the business's mission.
  • The forecasting method develops a reliable picture of the business's future environment.
  • A planning unit must be created to ensure that all plans are consistent and that policies and strategies are aimed at achieving the same mission and objectives.
All policies must be discussed with all managerial personnel and staff that is required in the execution of any departmental policy.
  • Organizational change is strategically achieved through the implementation of the eight-step plan of action established by John P. Kotter: Increase urgency, get the vision right, communicate the buy-in, empower action, create short-term wins, don't let up, and make change stick.

Management Information System

The following are some of the benefits that can be attained for different types of management information systems.
  • Companies are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc. The identification of these aspects can help the company improve their business processes and operations.
  • Giving an overall picture of the company and acting as a communication and planning tool.
  • The availability of the customer data and feedback can help the company to align their business processes according to the needs of the customers. The effective management of customer data can help the company to perform direct marketing and promotion activities.
  • Management Information Systems can help a company gain a competitive advantage. Competitive advantage is a firm’s ability to do something better, faster, cheaper, or uniquely, when compared with rival firms in the market.

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